Ask us to delete it
Email [email protected] from the email address on your account, or tell us the mobile number you sign in with. Write “Delete my StaffPrime account”. If you own a business, tell us whether to delete the business too.
We may ask you to confirm the request, and we complete it within 30 days.
What is deleted
- Your profile: name, mobile number, email and sign-in details.
- Your check-ins, selfies, leave requests and other records you created.
- If you are an owner and ask us to delete your business: the business, its staff records, attendance, salary records and files.
What is kept
- Payment and invoice records, which we must keep for tax purposes for as long as the law requires.
- If you are a staff member, the business you worked for keeps its own attendance and salary records about your time there. Ask your employer about those.
Only want to leave one business? Ask the owner to remove you from their staff list. Your StaffPrime account stays, and you can join another business.